# Categories of User Code and User Message - CC

These references comprise a message code from the user / customer follows with an explanation.

<table><thead><tr><th width="128.00000000000003">User Code</th><th>Categories</th><th>Descriptions</th></tr></thead><tbody><tr><td>101</td><td>Transaction Approved</td><td>Transaction approved.</td></tr><tr><td>102</td><td>Transaction Declined – Refer Bank</td><td>Shopper may refer to bank for more information or assistance when the transaction is being declined.</td></tr><tr><td>103</td><td>Transaction Declined – Refer Merchant</td><td>Shopper may refer to merchant for more information or assistance when the transaction is being declined.</td></tr><tr><td>104</td><td>Transaction Declined – Invalid card details</td><td>To alert shopper in order to input a valid card details. This category is meant for credit card transaction usage at the moment, may be applicable for direct debit transaction in future.</td></tr><tr><td>105</td><td>Transaction Declined – Refer cardholder</td><td>To alert shopper to refer to credit card holder when there is a dispute/cancellation on transaction request.</td></tr><tr><td>106</td><td>Transaction Declined – Unknown Response</td><td>For the usage of unknown response return from bank side or Faspay e-Payment system.</td></tr><tr><td>107</td><td>Transaction Declined – Refer e-Wallet</td><td>Shopper may refer to e-Wallet for more information or assistance when the transaction is being declined.</td></tr><tr><td>108</td><td>Transaction Accepted – Refer shopper</td><td>Transaction accepted but pending action from shopper to make payment.</td></tr></tbody></table>


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