# Top Up

You can top up your SendMe Balance in various ways as follows:

{% tabs %}
{% tab title="PermataNet" %}

| Pembayaran Melalui PermataNet                                                                                                                                                                                                                                                                                                                                                                                                                           | How To Pay via PermataNet:                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <ol><li>Buka website PermataNet: <a href="https://new.permatanet.com/"><https://new.permatanet.com></a></li><li>Masukkan User ID & Password </li><li>Pilih Pembayaran Tagihan</li><li>Pilih Virtual Account</li><li>Masukkan 16 digit nomor Virtual Account yang tertera pada halaman konfirmasi</li><li>Masukkan nominal Top-Up</li><li>Muncul Konfirmasi pembayaran</li><li>Masukkan otentifikasi transaksi/token</li><li>Transaksi selesai</li></ol> | <ol><li>Open website PermataNet: <a href="https://new.permatanet.com"><https://new.permatanet.com></a></li><li>Enter user ID & Password</li><li>Choose Bill Payment</li><li>Select Virtual Account</li><li>Enter 16-digit Virtual Account number, number listed on the confirmation page</li><li>Enter Top-Up nominal </li><li>Payment confirmation appears</li><li>Enter transaction/token authentication</li><li>Transaction completed</li></ol><p> </p> |
| {% endtab %}                                                                                                                                                                                                                                                                                                                                                                                                                                            |                                                                                                                                                                                                                                                                                                                                                                                                                                                            |

{% tab title="ATM Permata" %}

| Pembayaran Melalui ATM                                                                                                                                                                                                                                                                                                                 | How To Pay via ATM:                                                                                                                                                                                                                                                                                                                |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <ol><li>Masukkan kartu ATM dan PIN Permata Anda.</li><li>Pilih menu TRANSAKSI LAINNYA</li><li>Pilih menu PEMBAYARAN</li><li>Pilih menu PEMBAYARAN LAINNYA</li><li>Pilih menu VIRTUAL ACCOUNT</li><li>Masukkan nomor \[VIRTUAL ACCOUNT]</li><li>Masukkan NOMINAL TOP-UP</li><li>Ikuti instruksi untuk menyelesaikan transaksi</li></ol> | <ol><li>Insert your ATM card or Permata PIN</li><li>Choose OTHERS TRANSACTION menu</li><li>Choose PAYMENT menu</li><li>Choose PEMBAYARAN LAINNYA menu</li><li>Choose VIRTUAL ACCOUNT menu</li><li>Enter VIRTUAL ACCOUNT number</li><li>Enter TOP-UP NOMINAL </li><li>Follow the instructions to complete the transaction</li></ol> |
| {% endtab %}                                                                                                                                                                                                                                                                                                                           |                                                                                                                                                                                                                                                                                                                                    |

{% tab title="Permata Mobile X" %}

| Pembayaran Melalui Permata Mobile X                                                                                                                                                                                                                                                                                                                                                                      | How To Pay via Pemata Mobile X                                                                                                                                                                                                                                                                                                                                                                         |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| <ol><li>Buka Aplikasi PermataMobile Internet di (Android/iPhone)</li><li>Masukkan User ID & Password</li><li>Pilih Bayar Tagihan</li><li>Pilih Virtual Account</li><li>Masukkan 16 digit nomor Virtual Account yang tertera pada halaman konfirmasi</li><li>Masukkan nominal Top-Up</li><li>Muncul Konfirmasi pembayaran</li><li>Masukkan otentikasi transaksi/token</li><li>Transaksi selesai</li></ol> | <ol><li>Open Permata Mobile Internet application (Android/iPhone)</li><li>Enter User ID & Password</li><li>Choose Pay Bill</li><li>Choose Virtual Account </li><li>Enter the 16-digit Virtual Account number listed on the confirmation page</li><li>Enter Top-Up nominal </li><li>Payment confirmation appears</li><li>Enter transaction/token authentication</li><li>Transaction completed</li></ol> |
| {% endtab %}                                                                                                                                                                                                                                                                                                                                                                                             |                                                                                                                                                                                                                                                                                                                                                                                                        |

{% tab title="ATM Bersama, Alto, Prima" %}

<table data-full-width="true"><thead><tr><th width="352">Pembayaran Melalui ATM Bersama, Alto, Prima</th><th>How To Pay via ATM Bersama, Alto, Prima</th></tr></thead><tbody><tr><td><ol><li>Masukkan PIN</li><li>Pilih menu TRANSAKSI</li><li>Pilih menu KE REK BANK LAIN </li><li>Masukkan kode sandi Bank Permata (011) diikuti dengan nomor VIRTUAL ACCOUNT yang tertera pada halaman konfirmasi, dan tekan BENAR</li><li>Masukkan nominal Top-Up</li><li>Pilih BENAR untuk menyetujui transaksi tersebut</li></ol></td><td><ol><li>Enter PIN</li><li>Choose TRANSACTION menu</li><li>Choose TO OTHER BANK ACCOUNT menu</li><li>Enter the Bank Permata passcode (011) followed by the VIRTUAL ACCOUNT number listed on the confirmation page, and press BENAR.</li><li>Enter Top-Up nominal</li><li>Select BENAR to approve the transaction</li></ol></td></tr></tbody></table>
{% endtab %}

{% tab title="Mandiri Online" %}

<table><thead><tr><th width="397">Pembayaran melalui Mandiri Online</th><th>How to Pay via Mandiri Online</th></tr></thead><tbody><tr><td><ol><li>Buka aplikasi mandiri online di handphone atau PC</li><li>Masukkan user id dan pin di halaman log in</li><li>Pilih menu BAYAR – BUAT PEMBAYARAN BARU</li><li>Pilih menu MULTIPAYMENT – [FASPAY]</li><li>Pilih Rekening Sumber</li><li>Masukkan [Nomor Virtual]</li><li>Masukkan [Nominal]</li><li>Tekan Lanjut</li><li>Tekan KONFIRMASI</li><li>Masukkan MPIN Banking kemudian tekan OK</li><li>Transaksi selesai</li></ol></td><td><ol><li>Open Mandiri Online apps using your devices(smarthphone/PC)</li><li>Input user id and pin, then login</li><li>Choose PAYMENT – NEW PAYMENT</li><li>Choose MULTIPAYMENT - [FASPAY]</li><li>Choose source account</li><li>Input [virtual account number]</li><li>Input [nominal]</li><li>Click Next</li><li>Click Confirmation</li><li>Input MPIN Banking, then OK</li><li>Transaction done</li></ol></td></tr></tbody></table>
{% endtab %}
{% endtabs %}


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