Categories of User Code and User Message - CC

These references comprise a message code from the user / customer follows with an explanation.

User CodeCategoriesDescriptions

101

Transaction Approved

Transaction approved.

102

Transaction Declined – Refer Bank

Shopper may refer to bank for more information or assistance when the transaction is being declined.

103

Transaction Declined – Refer Merchant

Shopper may refer to merchant for more information or assistance when the transaction is being declined.

104

Transaction Declined – Invalid card details

To alert shopper in order to input a valid card details. This category is meant for credit card transaction usage at the moment, may be applicable for direct debit transaction in future.

105

Transaction Declined – Refer cardholder

To alert shopper to refer to credit card holder when there is a dispute/cancellation on transaction request.

106

Transaction Declined – Unknown Response

For the usage of unknown response return from bank side or Faspay e-Payment system.

107

Transaction Declined – Refer e-Wallet

Shopper may refer to e-Wallet for more information or assistance when the transaction is being declined.

108

Transaction Accepted – Refer shopper

Transaction accepted but pending action from shopper to make payment.

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