Customer List

Guide

This is a guide to manage the Customer List data on Customers page.

Create New Customer

  • Using Customers Page

  1. On Faspay Billings/Customers, on Customer List page click +Create

  1. Fill the customer data on Add New Customer form as needed

You may input a phone code from any country as necessary when providing your customer number, for instance, you can input Indonesia customer phone number by choosing Indonesia phone code following with contact no.

After all the necessary field has been filled, click Save

Field Parameters Add New Customer

FieldDescription

Customer Name

Customer name (must be filled)

Customer Email

Customer email (must be filled)

Group

Group of customer

Additional Info

Additional information of the customer

NPWP Owner Name

NPWP owner name (must be filled)

Notes:

  • NPWP can be used only for merchant who enable e-faktur module on Faspay Billings

Transaction Code

Default transaction code for customer

List Transaction Code

01: To Parties other than the VAT Collector

02: To the Treasury VAT Collector

03: To VAT Collectors other than the Treasury

04: Other Value of Taxable Sales

06: Other Deliveries, including deliveries to foreign tourists for VAT refund

07: Deliveries with VAT Exempted

08: Deliveries with VAT Exempt

09: Asset Deliveries (Article 16D VAT Law)

Notes:

  • Transaction code can be used only for merchant who enable e-faktur module on Faspay Billings

Taxable Company

If Taxable Company is checked it will marked as taxable customers and will automatically enable the invoice tax when creating an invoice

Phone

Customer phone number

Notes:

Format Phone No:

(Phone code) – (contact no). Ex: (+62) – (8123456789)

Address

Customer address (must be filled)

VA Static Number

Customer Virtual Account (VA) number (must be filled)

Notes:

  • VA number must be filled in 10 digit numbers

  • If click the Auto Generate VA feature it will automatically generate VA from the system

  • VA Static Number can be used only for merchant who use VA Static payment

NPWP

Customer NPWP numbers (must be filled)

Notes:

  • NPWP can be used only for merchant who enable e-faktur module on Faspay Billings

NPWP Address

Customer NPWP address (must be filled)

Notes:

  • Same as customer address : If checked it will automatically filled with address according with customer address

  1. On success notification click OK

  1. So, the customer data has been successfully saved

  • Using Billings Page

  1. On Faspay Billings/Billings, on Billings List page click +Single Billing

  1. On Single Billing page click +Add New Customer

  1. Fill the customer data on Add New Customer form as needed.

You may input a phone code from any country as necessary when providing your customer number, for instance, you can input Indonesia customer phone number by choosing Indonesia phone code following with contact no.

For transaction code as example it will use transaction code 3

If all the necessary data has been filled, click Submit

  1. Click OK, on success notification

  1. So, the customer data has been successfully saved.

Search & Sort List Data Customer

  1. On the customer list page, user can search and filter data as needed. Example of searching from the filter "Customer Name”. So, it will display the data searched based on the submitted data filter.

Edit Data Customer

  1. On Faspay Billings/Customers, on Customer List page click customer name.

  1. On Customer detail page click Edit

  1. Do the change as needed, for instance, the customer phone numbers will be change to Iceland phone numbers from Indonesia phone numbers.

After the changes has been finished, click Save

  1. Click OK on success notification

  1. So, the customer data has been successfully changes

Delete Data Customer

  1. On the customer detail page, click "Delete”.

  1. A confirmation message will be displayed, to continue click "Yes”.

  1. The data is successfully deleted and will not be available on the customer list page.

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