# Customer List

## **Create New Customer**

* **Using Customers Page**

1. On the **Customer List** page click the **+Create** butto&#x6E;**.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FA0TJ111ShnzTxQvlXIad%2Fcustomer1.png?alt=media&#x26;token=c5e7a837-ad61-4137-9d11-8164b33e4329" alt=""><figcaption></figcaption></figure>

2. Fill in the customer data on the **Add New Customer** form as needed.

You may input a phone code from any country as necessary when providing your customer number, for instance, you can input an Indonesian customer phone number by choosing the Indonesia phone code following contact no.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FY7d0ebQcBBvl05TuYBav%2Fimage.png?alt=media&#x26;token=9d18c8c8-1128-43b4-a1ba-06a94f4df434" alt=""><figcaption><p>Add New Customer Form</p></figcaption></figure>

After all the necessary fields have been filled, click **Save**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F5dM7sB8FOwjA4WwNqHYc%2Fcustomer%202.png?alt=media&#x26;token=68b833f6-6a08-4216-9690-7be15d40b42a" alt=""><figcaption><p>Add New Customer Form</p></figcaption></figure>

**Field Parameters Add New Customer**

<table><thead><tr><th width="234">Field</th><th>Description</th></tr></thead><tbody><tr><td>Customer Name</td><td>Customer name <strong>(must be filled)</strong></td></tr><tr><td>Customer Email</td><td>Customer email <strong>(must be filled)</strong></td></tr><tr><td>Group</td><td>Group of customer</td></tr><tr><td>Additional Info</td><td>Additional information of the customer</td></tr><tr><td>NPWP Owner Name</td><td><p>NPWP owner name <strong>(must be filled)</strong><br></p><p><strong>Notes:</strong></p><ul><li>NPWP can be used only for merchant who enable e-faktur module on Faspay Billings</li></ul></td></tr><tr><td>Transaction Code</td><td><p>Default transaction code for customer</p><p></p><p><strong>List Transaction Code</strong> </p><p>01: To Parties other than the VAT Collector</p><p>02: To the Treasury VAT Collector</p><p>03: To VAT Collectors other than the Treasury</p><p>04: Other Value of Taxable Sales</p><p>06: Other Deliveries, including deliveries to foreign tourists for VAT refund</p><p>07: Deliveries with VAT Exempted</p><p>08: Deliveries with VAT Exempt</p><p>09: Asset Deliveries (Article 16D VAT Law)</p><p> </p><p><strong>Notes:</strong></p><ul><li>Transaction  code can be used only for merchant who enable e-faktur module on Faspay Billings</li></ul></td></tr><tr><td>Taxable Company</td><td>If Taxable Company is checked it will marked as taxable customers and will automatically enable the invoice tax when creating an invoice</td></tr><tr><td>Phone</td><td><p>Customer phone number</p><p> </p><p><strong>Notes:</strong></p><p>Format Phone No:</p><p>(Phone code) – (contact no). Ex: (+62) – (8123456789)</p></td></tr><tr><td>Address</td><td>Customer address <strong>(must be filled)</strong></td></tr><tr><td>VA Static Number</td><td><p>Customer Virtual Account (VA) number <strong>(must be filled)</strong></p><p> </p><p><strong>Notes:</strong></p><ul><li>VA number must be filled in 10 digit numbers</li><li>If click the Auto Generate VA feature it will automatically generate VA from the system</li><li>VA Static Number can be used only for merchant who use VA Static payment</li></ul></td></tr><tr><td>NPWP</td><td><p>Customer NPWP numbers <strong>(must be filled)</strong></p><p> </p><p><strong>Notes:</strong></p><ul><li>NPWP can be used only for merchant who enable e-faktur module on Faspay Billings</li></ul></td></tr><tr><td>NPWP Address</td><td><p>Customer NPWP address <strong>(must be filled)</strong></p><p> </p><p><strong>Notes:</strong></p><ul><li><strong>Same as customer address</strong> : If checked it will automatically filled with address according with customer address</li></ul></td></tr></tbody></table>

3. On success notification click **OK**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F8xSBoj207kKbifXmeLuV%2F3.png?alt=media&#x26;token=130aa367-9c3a-437f-b1e3-2efb13edc5d2" alt="" width="281"><figcaption><p>Success Notification</p></figcaption></figure>

4. So, the customer data has been successfully saved.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FSchoyaTZ1UqR8rNW0PX7%2Fcustomer%203.png?alt=media&#x26;token=009949a4-6fb7-4145-ac97-3a3f4f2736d9" alt=""><figcaption><p>Customer List Page</p></figcaption></figure>

* **Using Billings Page**

1. On **Faspay Billings/Billings**, on the **Billings List** page, click **+Single Billing**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FYMIkf3OixdlOpmnk0o2f%2Ffasbill%2013.png?alt=media&#x26;token=8a4a7037-e893-4893-a81d-925f50692610" alt=""><figcaption><p>Billing List Page</p></figcaption></figure>

2. On the **Single Billing** page click **+Add New Customer**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F42VGZolkqJw82NRIbVpM%2Fimage.png?alt=media&#x26;token=c9520952-46b3-47ad-b7c0-48597b5d9d01" alt=""><figcaption><p>Single Billing Page</p></figcaption></figure>

3. Fill in the customer data on the **Add New Customer** form as needed.

You may input a phone code from any country as necessary when providing your customer number, for instance, you can input an Indonesian customer phone number by choosing the Indonesia phone code following with contact number.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FHdpXxGPkeoDAoC0VaoI9%2Fcustomer%206.png?alt=media&#x26;token=5de8d811-1120-416c-b221-4cdf1b9db0cb" alt=""><figcaption><p>Add New Customer Form</p></figcaption></figure>

For transaction code as an example, it will use transaction code 3

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FKJaE93xNADurCnyFdRfP%2Fcustomer%207.png?alt=media&#x26;token=37d2127e-209a-4d76-9e59-0746992119e8" alt=""><figcaption><p>Add New Customer Form</p></figcaption></figure>

If all the necessary data has been filled, click **Submit**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FtDK9nLPap8c6Lppt3bNX%2Fcustomer%204.png?alt=media&#x26;token=b8493605-e9af-43e9-8760-89ab4d6cb043" alt=""><figcaption><p>Add New Customer Form</p></figcaption></figure>

4. Click **OK**, on the success notification

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F8xSBoj207kKbifXmeLuV%2F3.png?alt=media&#x26;token=130aa367-9c3a-437f-b1e3-2efb13edc5d2" alt="" width="281"><figcaption><p>Success Notification</p></figcaption></figure>

5. So, the customer data has been successfully saved.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FaSQu50nupNaAF234HMMO%2Fcustomer%208.png?alt=media&#x26;token=2d4bc693-0621-4817-b194-e5ac439d133a" alt=""><figcaption><p>Customer List Page</p></figcaption></figure>

### **Search & Sort List Data Customer**

On the customer list page, users can search and filter data as needed. Example of searching from the filter "**Customer Name**”. So, it will display the data searched based on the submitted data filter.&#x20;

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FT02kGRZe6h9KIjvspk8F%2Fcustomer%209.png?alt=media&#x26;token=3e235e36-a4d8-46bf-b9fc-6a644b5d6445" alt=""><figcaption></figcaption></figure>

### **Edit Data Customer**

1. On **Faspay Billings/Customers**, on the **Customer List** page click the selected Customer Name.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FbDjo9wdkdxXPk4kAVNCZ%2Fcustomer%2010.png?alt=media&#x26;token=9646691b-ff5b-462d-bbb5-3d327535afc8" alt=""><figcaption></figcaption></figure>

2. On the Customer detail page click the "**Edit"** butto&#x6E;**.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FRqWjK0AljRXlmxj63nyZ%2Fcustomer%2011.png?alt=media&#x26;token=cf8a653a-7437-4e25-bcb1-239fdeb76e77" alt=""><figcaption></figcaption></figure>

2. Make any necessary changes, such as updating customer phone numbers from Indonesian to Icelandic formats.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2Ff1UMiz6jnYAVfLNkNSUz%2Fcustomer%2012.png?alt=media&#x26;token=2d69213a-2977-463d-851a-196f0c13d553" alt=""><figcaption><p>Edit Customer Page</p></figcaption></figure>

3. After the changes have been finished, click **the "Save"** butto&#x6E;**.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F4vmp05jy5H93nI65UQHK%2Fcustomer%2013.png?alt=media&#x26;token=62278f6d-488f-4877-90a6-bb360d8e59dc" alt=""><figcaption><p>Edit Customer Page</p></figcaption></figure>

4. Click **OK** on the success notification

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2Fx48qU3xXOHxfwBVij5jp%2F%60.png?alt=media&#x26;token=b0d7e4d6-7d02-441c-b477-1c9986f330a5" alt="" width="282"><figcaption><p>Success Notification</p></figcaption></figure>

5. So, the customer data has been successfully changed

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FKeXftibnvIXUOcLmzVgJ%2Fcustomer%2014.png?alt=media&#x26;token=22b1fcf2-fe7a-44b4-8a22-a3ca220f9c24" alt=""><figcaption><p>Customers List Page</p></figcaption></figure>

## **Delete Data Customer**

1. On the customer list page, click the selected customer and then click "**Delete**" button.&#x20;

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F9HUVQsKIaeR72ez3vSdA%2Fcustomer%2015.png?alt=media&#x26;token=f751f247-b85a-479e-b678-498e0fb38c21" alt=""><figcaption><p>Customers List Page</p></figcaption></figure>

2. A confirmation message will be displayed, to continue click "**Yes**”.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FVBgtHhmc9PD79p3vtJ85%2Fd-mh%20(68).png?alt=media&#x26;token=02c8cd13-1488-4856-8b8f-55e4a9ac09d2" alt="" width="371"><figcaption><p>Confirm Delete Data</p></figcaption></figure>

3. The data is successfully deleted and will not be available on the customer list page.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FFaavFo3l4ZHaebegPzCH%2Fcustomer%2016.png?alt=media&#x26;token=aeef2d82-46a9-4ac0-864f-9ee7f45b0d96" alt=""><figcaption><p>Customers List Page</p></figcaption></figure>

## Import Customer

For the feature 'Import' merchants can import customers or bulk-create customers with the template provided by Faspay.&#x20;

1. Click the button “**Import”** in the **Customers menu**.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FyCEx8nOZdeOkVmo47OUC%2Fmass%20billing%207.png?alt=media&#x26;token=d43f9ad8-0cd7-4a1a-8008-52c1b34f2789" alt=""><figcaption><p>Customer List Page</p></figcaption></figure>

{% hint style="info" %}
Merchants can download an Excel template to fill in customer data in bulk. There are 2 types template depending on whether the E-Faktur Module or inactihve, details E-Faktur [here](https://docs.faspay.co.id/getting-started/faspay-billing-2.0/how-to-use/e-faktur).
{% endhint %}

2. Then click **Download.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F7M7wgzYTJ3TcQzWDuFPO%2F2024-08-15_11-42-39.png?alt=media&#x26;token=22e40cca-0851-4950-bf7e-7b1221fab609" alt="" width="346"><figcaption><p>Import Customer Pop-Up</p></figcaption></figure>

The Excel template with E-Faktur:

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FTZ9LW35AIunMMOziA2s8%2Fimage.png?alt=media&#x26;token=d0cc95ed-e80b-46b2-a023-fdc3f7dde7c1" alt=""><figcaption><p>Excel Template with E-Faktur</p></figcaption></figure>

The Excel template with non E-Faktur:

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FNIwY1Egl5BNz5Q2eDWqX%2Fimage.png?alt=media&#x26;token=6a448723-8069-412a-87f4-0cec66a0a290" alt=""><figcaption><p>Excel Template with non E-Faktur</p></figcaption></figure>

3. To upload the filled template file, click "**Choose file**" To attach the Excel file, click “**Submit**”.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FuVljMza7gdBC4v9CHK8S%2Fimage%20(1).png?alt=media&#x26;token=2b587bdd-6998-43a2-b6cd-4c0c7823ccda" alt="" width="375"><figcaption><p>Import Customer Pop-Up</p></figcaption></figure>

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FjTuz5Z4h56Id6qg4ntzf%2Fimage%20(4).png?alt=media&#x26;token=c203a48f-b0ff-4d60-968c-dcb243e64445" alt="" width="317"><figcaption><p>Success Notification</p></figcaption></figure>

4. The results of importing customers will appear in the Customer List submenu.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FfMZWWLl37gIYeMr7Fdpr%2Fimage.png?alt=media&#x26;token=89e35c51-1da4-4aeb-99cf-797f7dc929fc" alt=""><figcaption><p>Customers List Page</p></figcaption></figure>
