# Change Password

In order you need to change your password, you need login to [Merchant Page](https://docs.faspay.co.id/merchant-page-reference). Then you can change your password by accessing menu **Account.**

1. On Merchant Page, click **Account.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FgO90z4Ug1ZByq3MIkDoE%2F2024-08-26_09-22-44.png?alt=media&#x26;token=43837c18-244c-4af7-b35d-6dbd9eea1428" alt="" width="184"><figcaption></figcaption></figure>

2. Shows My Profile page that contains your profile information.

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FlVKH69kX0cOqWPtjGbSr%2F2024-08-26_09-28-09.png?alt=media&#x26;token=8df02ea9-12f2-473e-9490-dedff5ae5e45" alt=""><figcaption></figcaption></figure>

3. On **Change Password** sectio&#x6E;**,** **input** your **current password**, **new password**, **confirm** your **new password,** then click **Save.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2F4Sw0Z9VL1uTtIwP8L10m%2F2024-08-26_09-41-48.png?alt=media&#x26;token=2e56e5fe-6cf7-4eeb-8eb0-0f4a30aaeb5b" alt="" width="563"><figcaption></figcaption></figure>

Your password now has been changes.

{% hint style="info" %}
Password must contain at least 8 characters and have combination of alphabets, numbers and symbols
{% endhint %}

## Forgot Password

If you forgot your password or can't login to your merchant page account, you can change your password using forgot password.

1. Click **Forgot Password.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FvJlIPgKKoTCaYBFOrSum%2F2024-08-22_11-24-07.png?alt=media&#x26;token=bfda908d-5e24-4e0b-8318-8b2f45f3dd2a" alt=""><figcaption></figcaption></figure>

2. Input username/email and captcha, then click **Send Request.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FBfgGINZm3qgdgQlfSwuE%2Fimage.png?alt=media&#x26;token=da846acf-77fb-4576-80dd-f9d4629ef267" alt=""><figcaption></figcaption></figure>

3. Email instruction to reset your password will sent to your registered email, click **Reset Password.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FkgmLWRoxGkrXyoTCn1z1%2Fimage.png?alt=media&#x26;token=c8ae7a20-43a9-4cdf-88aa-6d7ba78fe0ae" alt=""><figcaption></figcaption></figure>

4. Input your new password, then click **Send Request.**

<figure><img src="https://3692871117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHl0oXefaAKjpRLPnGw%2Fuploads%2FyAyiwTJ4eW5sJHWj41dQ%2F2024-08-22_11-40-17.png?alt=media&#x26;token=87a7f882-137e-4911-8686-43fcc76b982b" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Password must contain at least 8 characters and have combination of alphabets, numbers and symbols
{% endhint %}

Now you can login to the[ Merchant Page](https://docs.faspay.co.id/merchant-page-reference) using your new password.
