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Response Code

Response status consists of 2 components, the code (response code) and the description (response message).
Component
Data Type
Length
Description
responseCode
String
7
response code = HTTP status code + service code + case code
responseMessage
String
150
Response Code List:
Category
HTTP Code
Service Code
Case Code
Response Message
Description
Success
200
any
00
Successful
Successful
Success
202
any
00
Request In Progress
Transaction still on process
System
400
any
00
Bad Request
General request failed error, including message parsing failed.
Message
400
any
01
Invalid Field Format {field name}
Invalid format
Message
400
any
02
Invalid Mandatory Field {field name}
Missing or invalid format on mandatory field
System
401
any
00
Unauthorized. [reason]
General unauthorized error (No Interface Def, API is Invalid, Oauth Failed, Verify Client Secret Fail, Client Forbidden Access API, Unknown Client, Key not Found)
System
401
any
01
Invalid Token (B2B)
Token found in request is invalid (Access Token Not Exist, Access Token Expiry)
System
401
any
02
Invalid Customer Token
Token found in request is invalid (Access Token Not Exist, Access Token Expiry)
System
401
any
03
Token Not Found (B2B)
Token not found in the system. This occurs on any API that requires token as input parameter
System
401
any
04
Customer Token Not Found
Token not found in the system. This occurs on any API that requires token as input parameter
Business
403
any
00
Transaction Expired
Transaction expired
System
403
any
01
Feature Not Allowed [Reason]
This merchant is not allowed to call Direct Debit APIs
Business
403
any
02
Exceeds Transaction Amount Limit
Exceeds Transaction Amount Limit
Business
403
any
03
Suspected Fraud
Suspected Fraud
Business
403
any
04
Activity Count Limit Exceeded
Too many request, Exceeds Transaction Frequency Limit
Business
403
any
05
Do Not Honor
Account or User status is abnormal
System
403
any
06
Feature Not Allowed At This Time. [reason]
Cut off In Progress
Business
403
any
07
Card Blocked
The payment card is blocked
Business
403
any
08
Card Expired
The payment card is expired
Business
403
any
09
Dormant Account
The account is dormant
Business
403
any
10
Need To Set Token Limit
Need to set token limit
System
403
any
11
OTP Blocked
OTP has been blocked
System
403
any
12
OTP Lifetime Expired
OTP has been expired
System
403
any
13
OTP Sent To Cardholer
initiates request OTP to the issuer
Business
403
any
14
Insufficient Funds
Insufficient Funds
Business
403
any
15
Transaction Not Permitted.[reason]
Transaction Not Permitted
Business
403
any
16
Suspend Transaction
Suspend Transaction
Business
403
any
17
Token Limit Exceeded
Purchase amount exceeds the token limit set prior
Business
403
any
18
Inactive Card/Account/Customer
Indicates inactive account
Business
403
any
19
Merchant Blacklisted
Merchant is suspended from calling any APIs
Business
403
any
20
Merchant Limit Exceed
Merchant aggregated purchase amount on that day exceeds the agreed limit
Business
403
any
21
Set Limit Not Allowed
Set limit not allowed on particular token
Business
403
any
22
Token Limit Invalid
The token limit desired by the merchant is not within the agreed range between the merchant and the Issuer
Business
403
any
23
Account Limit Exceed
Account aggregated purchase amount on that day exceeds the agreed limit
Business
404
any
00
Invalid Transaction Status
Invalid transaction status
Business
404
any
01
Transaction Not Found
Transaction not found
System
404
any
02
Invalid Routing
Invalid Routing
System
404
any
03
Bank Not Supported By Switch
Bank not supported by switch
Business
404
any
04
Transaction Cancelled
Transaction is cancelled by customer
Business
404
any
05
Merchant Is Not Registered For Card Registration Services
Merchant is not registered for Card Registration services
System
404
any
06
Need To Request OTP
Need to request OTP
System
404
any
07
Journey Not Found
The journeyID cannot be found in the system
Business
404
any
08
Invalid Merchant
Merchant does not exist or status abnormal
Business
404
any
09
No Issuer
No issuer
System
404
any
10
Invalid API Transition
Invalid API transition within a journey
Business
404
any
11
Invalid Card/Account/Customer [info]/Virtual Account
Card information may be invalid, or the card account may be blacklisted, or Virtual Account number maybe invalid.
Business
404
any
12
Invalid Bill/Virtual Account [Reason]
The bill is blocked/ suspended/not found. Virtual account is suspend/not found.
Business
404
any
13
Invalid Amount
The amount doesn't match with what supposed to
Business
404
any
14
Paid Bill
The bill has been paid
System
404
any
15
Invalid OTP
OTP is incorrect
Business
404
any
16
Partner Not Found
Partner number can't be found
Business
404
any
17
Invalid Terminal
Terminal does not exist in the system
Business
404
any
18
Inconsistent Request
Inconsistent request parameter found for the same partner reference number/transaction id It can be considered as failed in transfer debit, but it should be considered as success in transfer credit. Considered as success: '- Transfer credit = (i) Intrabank transfer; (ii) Interbank transfer; (iii) RTGS transfer; (iv) SKNBI transfer; '- Virtual account = (i) Payment VA; (ii) Payment to VA; '- Transfer debit = (i) Refund payment; (ii) Void; Considered as failed: '- Transfer credit = (i) Transfer to OTC; '- Transfer debit = (i) Direct debit payment; (ii) QR CPM payment; (iii) Auth payment; (iv) Capture;
Business
404
any
19
Invalid Bill/Virtual Account
The bill is expired. Virtual account is expired.
System
405
any
00
Requested Function Is Not Supported
Requested function is not supported
Business
405
any
01
Requested Opearation Is Not Allowed
Requested operation to cancel/refund transaction Is not allowed at this time.
System
409
any
00
Conflict
Cannot use same X-EXTERNAL-ID in same day
System
409
any
01
Duplicate partnerReferenceNo
Transaction has previously been processed indicates the same partnerReferenceNo already success
System
429
any
00
Too Many Requests
Maximum transaction limit exceeded
System
500
any
00
General Error
General Error
System
500
Any
01
Internal Server Error
Unknown Internal Server Failure, Please retry the process again
System
500
Any
02
External Server Error
Backend system failure, etc
System
504
any
00
Timeout
timeout from the issuer