Faspay e-Payment Error Code Listing - CC
This reference displays various error codes that are sent from the system following Faspay with explanations.
0
No error. Refers to bank error codes fields.
5500
Sorry, an error occurred while query e-Payment Server!
5501
Insufficient parameters: MERCHANTID is empty.
5502
Insufficient parameters: TRANSACTIONID is empty.
5503
Insufficient parameters: DESCRIPTION is empty.
5504
Insufficient parameters: TRANSACTIONTYPE is empty.
5505
Insufficient parameters: Please enter your credit card number. (parameter 'CARDNO' is empty).
5506
Insufficient parameters: Please enter your credit card type. (parameter 'CARDTYPE' is empty).
5507
Insufficient parameters: Please enter your name as appeared on credit card. (parameter 'CARDNAME' is empty).
5508
Insufficient parameters: Please enter your credit card expiry month. (parameter 'EXPIRYMONTH' is empty).
5509
Insufficient parameters: Please enter your credit card expiry year. (parameter 'EXPIRYYEAR' is empty).
5510
Insufficient parameters: NEWTRANSACTION is empty
5511
Insufficient parameters: MERCHANT_TRANID is empty.
5512
Insufficient parameters: SUBMIT_URL is empty.
5513
Sorry, an error occurred while processing your transaction.
5514
Invalid value for AMOUNT
5515
Invalid value for NEWTRANSACTION! Accepted Value :Yes=Y, No=N
5516
TRANSACTIONTYPE not supported
5517
Invalid value for TRANSACTIONTYPE! For a New Transaction (NEWTRANSACTION=Y), Accepted Value: SALES=1, AUTHORIZED=3
5518
Sorry, your card is invalid and we are unable to accept your card. Please try with another card.
5519
Sorry, your card has expired. Please use another card.
5520
Sorry, an error occurred while verifying your credit card. Please try again or use another card.
5521
Sorry, your card type is invalid. We only accept Visa or Master card. Accepted Value for parameter CARDTYPE: Visa = V, Master = M
5522
Credit card transaction type does not match value defined in the merchant id specified. Please try again.
5523
Card no length is invalid. Please try again or use another card.
5524
Sorry, the system is unable to locate the merchant id specified.
5525
Sorry, the system is unable to determine acquiring bank to process your transaction. Please try afainn or use another card.
5526
Sorry, an error occurred when loading payment adapter to process your transaction.
5527
Sorry, we are unable to proceed with your transaction as your profile has been blacklisted in our system.
5528
Sorry, your merchant settings do not allowed you to use CAPTURE API.
5529
Sorry, you do not have the permission to access this transaction.
5530
MERCHANT_TRANID submitted already exists. Duplicate submission is not allowed! Please use another value.
5531
The AMOUNT submitted do not matched with the AMOUNT previously submitted to the system.
5532
Error setting mandatory fields, please pass in either Merchant_TRANID or TRANSACTION_ID!
5533
Unable to locate transaction with the TRANSACTION_ID or MERCHANT_TRANID specified!
5534
Sorry, the shipping address (parameter 'SHIPPING_ADDRESS) entered is too long. The maximum length allowed is 255 characters.
5535
Sorry, the billing address (parameter 'BILLING_ADDRESS') entered is too long. The maximum length is 255 characters.
5536
Sorry, the e-mail entered (parameter 'CUSTEMAIL') entered is too long. The maximum length allowed is 100 characters.
5537
Sorry, the description (parameter 'DESCRIPTION') for this transaction is too long. The maximum length is 100 characters.
5538
Sorry, the name on credit card (parameter 'CARDNAME') is too long. Please shorten it. The maximum length allowed is 100 characters.
5540
Sorry, the merchant reference no (parameter 'MERCHANT_TRANID') is too long. The maximum length allowed is 100 characters.
5541
Insufficient parameters: Shopper E-mail Address (parameter 'CUSTEMAIL' ) is empty. Please provide your e-mail address.
5542
Insufficient parameters: Shopper IP address (parameter 'SHOPPER_IP') is empty.
5543
Sorry, the system cannot process your transaction as your merchant account has been suspended.
5544
Sorry, your merchant setting do not allow transaction request accepted from this IP.
5545
Sorry, the system cannot process your transaction as your merchant account settings are incorrect.
5546
Sorry, we are unable to confirm the status of your transaction as bank response is incorrect or empty.
5547
Sorry, the system is unable to get any response from bank. Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.
5548
Sorry, the system is unable to proceed with your request because of insert failure at database.
5549
Sorry, the system is unable to proceed with your request because the amount submitted does not match original amount.
5550
Sorry, your IP address is invalid.
5551
Sorry, the system is unable to connect to the bank. Please try again later.
5552
Sorry, the system is unable to get any response from bank (connection timeout). Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.
5553
Sorry, the transaction cannot be captured as the transaction status is not authorized.
5554
Sorry, the system cannot process your transaction as your merchant account has not been activated.
5555
Sorry, your merchant settings do not allowed you to use REFUND API.
5557
Sorry, your merchant settings do not allowed you to use VOID API.
5560
Sorry, you cannot refund the transaction as the transaction status is not capture/sales.
5562
Sorry, this transaction cannot be voided. Only transaction with status ‘P/A/C/S/RC’ can be voided.
5566
Insufficient parameters: Transaction signature (parameter ‘SIGNATURE’) is empty.
5567
Transaction signature (parameter ‘SIGNATURE’) submitted is invalid.
5568
Sorry, the system is unable to proceed with your request because the MERCHANT_TRANID submitted does not match original value.
5569
Sorry, the refund amount submitted is invalid. Refund amount must be positive and cannot be more than the original amount submitted.
5574
Sorry, this transaction cannot be processed as the amount exceeded the maximum amount allowed or lower than the minimum amount allowed.
5575
Insufficient parameters: CURRENCYCODE is empty.
5576
Currency setting is not configured.
5577
PAYMENT_MODE is empty or invalid.
5578
No payment mode is configured. Unable to proceed.
5579
Sorry, please enter a shorter value for your customer name (parameter ‘CUSTNAME’). The maximum length allowed is 120 characters.
5582
Insufficient parameters: Please enter your credit card cvc/cvv number. (parameter ‘CARDCVC’ is empty).
5583
Sorry, your card cvc/cvv value is invalid. Please ensure you have the value entered correctly.
5584
Sorry, your card expiry month value is invalid. Please ensure you have the value entered correctly.
5585
Sorry, your card expiry year value is invalid. Please ensure you have the value entered correctly.
5588
Unable to locate transaction with the TRANSACTION_ID specified!
5590
Sorry, we are unable to proceed with your transaction as it has been blocked in our system based on criteria of issuing country, ip and currency.
5594
Sorry your transaction has been blocked, the credit card number not accepted based on the filter code due to card range not being set properly. please try again with card number within your filter code allowed credit card bin number range
5595
Sorry your transaction has been blocked, the credit card number not accepted based on the filter code due to card range not being set properly. please try again
5596
Phone length exceed the limit, maximum length is 20
5597
Abandon transaction by customer.
5598
Sorry, your request cannot be processed due to the specified payment criteria was invalid or not found !
5599
Installment plan not found. Merchant does support this installment plan.
5600
Mismatch number of Payment Indicator and Payment Criteria.
5601
Invalid delimiter for Payment Indicator & Payment Criteria. Use ';' only.
5602
For 3rd party booking, indicate 'yes'. Otherwise indicate 'no'.
5603
Invalid payment indicator.
5604
Insufficient parameters: Please enter card issuing bank. (parameter 'CARD_ISSUER_BANK' is empty)
5605
Sorry, the card issuing bank (parameter 'CARD_ISSUER_BANK') entered is too long. The maximum length allowed is 200 characters.
5606
Insufficient parameters: Please enter card holder's identity reference type. (parameter 'CARD_IDENTITY_REF_TYPE' is empty).
5607
Invalid card holder's identity reference type (parameter 'CARD_IDENTITY_REF_TYPE').
5608
Insufficient parameters: Please enter card holder's identity reference. (parameter 'CARD_IDENTITY_REF' is empty).
5609
Sorry, the card holder's identity reference (parameter 'CARD_IDENTITY_REF') entered is too long. The maximum length allowed is 20 characters.
5610
Insufficient parameters: Please enter card holder's phone number. (parameter 'CARD_PHONE' is empty).
5611
Sorry, the card holder's phone number (parameter 'CARD_PHONE') entered is too long. The maximum length allowed is 25 characters.
5612
Insufficient parameters: Please enter card holder's email address. (parameter 'CARD_EMAIL' is empty).
5613
Sorry, the card holder's email address (parameter 'CARD_EMAIL') entered is too long. The maximum length allowed is 100 characters.
5614
Invalid card holder's email address (parameter 'CARD_EMAIL').
5615
Insufficient parameters: Please enter customer name. (parameter 'CUSTNAME' is empty).
5616
Sorry, we are unable to proceed your transaction as the E-Wallet response is incorrect.
5617
Sorry, the system is unable to connect to the E-Wallet. Please try again later.
5618
Sorry, the system is unable to get any response from E-Wallet. Please check in Faspay E-Wallet and confirm the status of your purchase and inform your merchant of the status.
5619
Sorry, the system encounters some problem while processing your transaction. Please check in Faspay E-Wallet to confirm the status of your purchase and inform your merchant of the status.
5620
Invalid currency code.
5621
Fail to perform Void with Bank. Please check with bank for further details.
5622
Insufficient parameters: RETURN_URL is empty.
5623
Sorry, your merchant settings do not allowed you to use ADJUST STATUS API.
5624
Invalid Bank Authorized ID.
5625
Unable to do refund transaction anymore because the transaction amount have fully refund.
5626
Unable to do Void because this transaction have done Refund Transaction
5627
Fail to perform Refund with Bank. Please check with bank for further details.
5628
Sorry, your acquirer settings do not support refund transaction or the refund url is empty.
5629
Fail to perform transaction with bank. There are some missing required field(s).
5630
Fail to perform transaction with bank. There are some invalid required field(s).
5631
Bank failed to do Sales/Auth transaction. Please check your transaction settings with bank.
5632
Fail to redirect receipt page. The response type is invalid, the expected response type is ‘OUT_PRINT’.
5633
Insufficient parameters: The merchant main page url in parameter ‘MREF7’ is empty.
5634
Time out occurred while in Payment Window process.
6000
Sorry, there was error occurred when performing fraud analysis.
6001
Error setting mandatory fields for 3D transaction, MPI_CODE is empty!
6002
Invalid value for TRANSACTION ID
6100
Error setting mandatory fields for 3D transaction, MPI_CODE is empty!
6102
Received MPI MD does not match for transaction id.
6103
Unable to retrieve MPI MD.
6104
There was an error occurred during 3D authentication with MPI. Please check logs for details.
6105
Invalid message or response received from MPI. Please try again.
6106
Error occurred when trying to display ACS Form in web browser for 3D authentication. Please try again.
6107
Error occurred when trying to display ACS Form in web browser for 3D authentication. Please try again.
6108
MPI result fails. Reject transaction base on setting.
6109
Unable to locate back transaction to update system after 3-D authentication process. Please try again.
6110
Empty response received from MPI, please try again.
6111
Empty response received from ACS, please try again.
6112
Transaction was aborted because 3-D authentication process is not completed.
6117
Time out occurred while waiting for ACS response.
6118
Error mandatory fields for 3D transaction, XID is empty!
6119
Error mandatory fields for 3D transaction, ECI is empty!
6120
Error mandatory fields for 3D transaction, CAVV is empty!
6121
Error mandatory fields for 3D transaction, AUTHSTATUS is empty!
6200
Sorry, the system encounters some problem while processing your tokenization request.
6201
Insufficient parameters: parameter 'PYMT_TOKEN' is empty.
6202
Sorry, the system encounters some problem while attempt to update tokenization status.
6300
Sorry, the requested transaction status is invalid to adjust transaction status.
6301
Sorry, the transaction cannot adjust to Authorised as the current transaction status is not Capture Failed / Capture Reconfirm.
6302
Sorry, the transaction cannot adjust to Authorised as the bank authorization code submitted does not match the transaction.
7000
No data found!
7001
Insufficient parameters: parameter ‘LANG’ is empty.
7002
Attachment size is bigger than the allowed size.
7003
Failed sending payment link email.
7004
Insufficient parameters: PAYMENTLINKID is empty.
7005
Sorry, the system is unable to locate the payment link transaction with the id specified
7006
The transaction is already being processed, duplicate submission is not allow
7007
The current payment link status is unavailable for process.
7008
The payment link transaction has been expired.
9992
Insufficient parameters: Please enter customer mobile device. (parameter 'MOBILE_DEVICE' is empty).
9993
Insufficient parameters: Please enter customer mobile screen width and height. (Parameter 'MOBILE_WIDTH' or 'MOBILE_HEIGHT' is empty).
9994
User browser does not support Javascript.
9995
Exit browser by customer.
9996
Sorry, invalid payment method for Capture/Void API, please check the parameters.
9997
Sorry, online query not supported by acquiring bank.
9998
Cancel payment by customer.
9999
Sorry, the system encounters some problem while processing your transaction. Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.
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