Faspay e-Payment Error Code Listing - CC

This reference displays various error codes that are sent from the system following Faspay with explanations.

err_code	Error Description
0	No error. Refers to bank error codes fields.
5500	Sorry, an error occurred while query e-Payment Server!
5501	Insufficient parameters: MERCHANTID is empty.
5502	Insufficient parameters: TRANSACTIONID is empty.
5503	Insufficient parameters: DESCRIPTION is empty.
5504	Insufficient parameters: TRANSACTIONTYPE is empty.
5505	Insufficient parameters: Please enter your credit card number. (parameter 'CARDNO' is empty).
5506	Insufficient parameters: Please enter your credit card type. (parameter 'CARDTYPE' is empty).
5507	Insufficient parameters: Please enter your name as appeared on credit card. (parameter 'CARDNAME' is empty).
5508	Insufficient parameters: Please enter your credit card expiry month. (parameter 'EXPIRYMONTH' is empty).
5509	Insufficient parameters: Please enter your credit card expiry year. (parameter 'EXPIRYYEAR' is empty).
5510	Insufficient parameters: NEWTRANSACTION is empty
5511	Insufficient parameters: MERCHANT_TRANID is empty.
5512	Insufficient parameters: SUBMIT_URL is empty.
5513	Sorry, an error occurred while processing your transaction.
5514	Invalid value for AMOUNT
5515	Invalid value for NEWTRANSACTION! Accepted Value :Yes=Y, No=N
5516	TRANSACTIONTYPE not supported
5517	Invalid value for TRANSACTIONTYPE! For a New Transaction (NEWTRANSACTION=Y), Accepted Value: SALES=1, AUTHORIZED=3
5518	Sorry, your card is invalid and we are unable to accept your card. Please try with another card.
5519	Sorry, your card has expired. Please use another card.
5520	Sorry, an error occurred while verifying your credit card. Please try again or use another card.
5521	Sorry, your card type is invalid. We only accept Visa or Master card. Accepted Value for parameter CARDTYPE: Visa = V, Master = M
5522	Credit card transaction type does not match value defined in the merchant id specified. Please try again.
5523	Card no length is invalid. Please try again or use another card.
5524	Sorry, the system is unable to locate the merchant id specified.
5525	Sorry, the system is unable to determine acquiring bank to process your transaction. Please try afainn or use another card.
5526	Sorry, an error occurred when loading payment adapter to process your transaction.
5527	Sorry, we are unable to proceed with your transaction as your profile has been blacklisted in our system.
5528	Sorry, your merchant settings do not allowed you to use CAPTURE API.
5529	Sorry, you do not have the permission to access this transaction.
5530	MERCHANT_TRANID submitted already exists. Duplicate submission is not allowed! Please use another value.
5531	The AMOUNT submitted do not matched with the AMOUNT previously submitted to the system.
5532	Error setting mandatory fields, please pass in either Merchant_TRANID or TRANSACTION_ID!
5533	Unable to locate transaction with the TRANSACTION_ID or MERCHANT_TRANID specified!
5534	Sorry, the shipping address (parameter 'SHIPPING_ADDRESS) entered is too long. The maximum length allowed is 255 characters.
5535	Sorry, the billing address (parameter 'BILLING_ADDRESS') entered is too long. The maximum length is 255 characters.
5536	Sorry, the e-mail entered (parameter 'CUSTEMAIL') entered is too long. The maximum length allowed is 100 characters.
5537	Sorry, the description (parameter 'DESCRIPTION') for this transaction is too long. The maximum length is 100 characters.
5538	Sorry, the name on credit card (parameter 'CARDNAME') is too long. Please shorten it. The maximum length allowed is 100 characters.
5540	Sorry, the merchant reference no (parameter 'MERCHANT_TRANID') is too long. The maximum length allowed is 100 characters.
5541	Insufficient parameters: Shopper E-mail Address (parameter 'CUSTEMAIL' ) is empty. Please provide your e-mail address.
5542	Insufficient parameters: Shopper IP address (parameter 'SHOPPER_IP') is empty.
5543	Sorry, the system cannot process your transaction as your merchant account has been suspended.
5544	Sorry, your merchant setting do not allow transaction request accepted from this IP.
5545	Sorry, the system cannot process your transaction as your merchant account settings are incorrect.
5546	Sorry, we are unable to confirm the status of your transaction as bank response is incorrect or empty.
5547	Sorry, the system is unable to get any response from bank. Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.
5548	Sorry, the system is unable to proceed with your request because of insert failure at database.
5549	Sorry, the system is unable to proceed with your request because the amount submitted does not match original amount.
5550	Sorry, your IP address is invalid.
5551	Sorry, the system is unable to connect to the bank. Please try again later.
5552	Sorry, the system is unable to get any response from bank (connection timeout). Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.
5553	Sorry, the transaction cannot be captured as the transaction status is not authorized.
5554	Sorry, the system cannot process your transaction as your merchant account has not been activated.
5555	Sorry, your merchant settings do not allowed you to use REFUND API.
5557	Sorry, your merchant settings do not allowed you to use VOID API.
5560	Sorry, you cannot refund the transaction as the transaction status is not capture/sales.
5562	Sorry, this transaction cannot be voided. Only transaction with status ‘P/A/C/S/RC’ can be voided.
5566	Insufficient parameters: Transaction signature (parameter ‘SIGNATURE’) is empty.
5567	Transaction signature (parameter ‘SIGNATURE’) submitted is invalid.
5568	Sorry, the system is unable to proceed with your request because the MERCHANT_TRANID submitted does not match original value.
5569	Sorry, the refund amount submitted is invalid. Refund amount must be positive and cannot be more than the original amount submitted.
5574	Sorry, this transaction cannot be processed as the amount exceeded the maximum amount allowed or lower than the minimum amount allowed.
5575	Insufficient parameters: CURRENCYCODE is empty.
5576	Currency setting is not configured.
5577	PAYMENT_MODE is empty or invalid.
5578	No payment mode is configured. Unable to proceed.
5579	Sorry, please enter a shorter value for your customer name (parameter ‘CUSTNAME’). The maximum length allowed is 120 characters.
5582	Insufficient parameters: Please enter your credit card cvc/cvv number. (parameter ‘CARDCVC’ is empty).
5583	Sorry, your card cvc/cvv value is invalid. Please ensure you have the value entered correctly.
5584	Sorry, your card expiry month value is invalid. Please ensure you have the value entered correctly.
5585	Sorry, your card expiry year value is invalid. Please ensure you have the value entered correctly.
5588	Unable to locate transaction with the TRANSACTION_ID specified!
5590	Sorry, we are unable to proceed with your transaction as it has been blocked in our system based on criteria of issuing country, ip and currency.
5594	Sorry your transaction has been blocked, the credit card number not accepted based on the filter code due to card range not being set properly. please try again with card number within your filter code allowed credit card bin number range
5595	Sorry your transaction has been blocked, the credit card number not accepted based on the filter code due to card range not being set properly. please try again
5596	Phone length exceed the limit, maximum length is 20
5597	Abandon transaction by customer.
5598	Sorry, your request cannot be processed due to the specified payment criteria was invalid or not found !
5599	Installment plan not found. Merchant does support this installment plan.
5600	Mismatch number of Payment Indicator and Payment Criteria.
5601	Invalid delimiter for Payment Indicator & Payment Criteria. Use ';' only.
5602	For 3rd party booking, indicate 'yes'. Otherwise indicate 'no'.
5603	Invalid payment indicator.
5604	Insufficient parameters: Please enter card issuing bank. (parameter 'CARD_ISSUER_BANK' is empty)
5605	Sorry, the card issuing bank (parameter 'CARD_ISSUER_BANK') entered is too long. The maximum length allowed is 200 characters.
5606	Insufficient parameters: Please enter card holder's identity reference type. (parameter 'CARD_IDENTITY_REF_TYPE' is empty).
5607	Invalid card holder's identity reference type (parameter 'CARD_IDENTITY_REF_TYPE').
5608	Insufficient parameters: Please enter card holder's identity reference. (parameter 'CARD_IDENTITY_REF' is empty).
5609	Sorry, the card holder's identity reference (parameter 'CARD_IDENTITY_REF') entered is too long. The maximum length allowed is 20 characters.
5610	Insufficient parameters: Please enter card holder's phone number. (parameter 'CARD_PHONE' is empty).
5611	Sorry, the card holder's phone number (parameter 'CARD_PHONE') entered is too long. The maximum length allowed is 25 characters.
5612	Insufficient parameters: Please enter card holder's email address. (parameter 'CARD_EMAIL' is empty).
5613	Sorry, the card holder's email address (parameter 'CARD_EMAIL') entered is too long. The maximum length allowed is 100 characters.
5614	Invalid card holder's email address (parameter 'CARD_EMAIL').
5615	Insufficient parameters: Please enter customer name. (parameter 'CUSTNAME' is empty).
5616	Sorry, we are unable to proceed your transaction as the E-Wallet response is incorrect.
5617	Sorry, the system is unable to connect to the E-Wallet. Please try again later.
5618	Sorry, the system is unable to get any response from E-Wallet. Please check in Faspay E-Wallet and confirm the status of your purchase and inform your merchant of the status.
5619	Sorry, the system encounters some problem while processing your transaction. Please check in Faspay E-Wallet to confirm the status of your purchase and inform your merchant of the status.
5620	Invalid currency code.
5621	Fail to perform Void with Bank. Please check with bank for further details.
5622	Insufficient parameters: RETURN_URL is empty.
5623	Sorry, your merchant settings do not allowed you to use ADJUST STATUS API.
5624	Invalid Bank Authorized ID.
5625	Unable to do refund transaction anymore because the transaction amount have fully refund.
5626	Unable to do Void because this transaction have done Refund Transaction
5627	Fail to perform Refund with Bank. Please check with bank for further details.
5628	Sorry, your acquirer settings do not support refund transaction or the refund url is empty.
5629	Fail to perform transaction with bank. There are some missing required field(s).
5630	Fail to perform transaction with bank. There are some invalid required field(s).
5631	Bank failed to do Sales/Auth transaction. Please check your transaction settings with bank.
5632	Fail to redirect receipt page. The response type is invalid, the expected response type is ‘OUT_PRINT’.
5633	Insufficient parameters: The merchant main page url in parameter ‘MREF7’ is empty.
5634	Time out occurred while in Payment Window process.
6000	Sorry, there was error occurred when performing fraud analysis.
6001	Error setting mandatory fields for 3D transaction, MPI_CODE is empty!
6002	Invalid value for TRANSACTION ID
6100	Error setting mandatory fields for 3D transaction, MPI_CODE is empty!
6102	Received MPI MD does not match for transaction id.
6103	Unable to retrieve MPI MD.
6104	There was an error occurred during 3D authentication with MPI. Please check logs for details.
6105	Invalid message or response received from MPI. Please try again.
6106	Error occurred when trying to display ACS Form in web browser for 3D authentication. Please try again.
6107	Error occurred when trying to display ACS Form in web browser for 3D authentication. Please try again.
6108	MPI result fails. Reject transaction base on setting.
6109	Unable to locate back transaction to update system after 3-D authentication process. Please try again.
6110	Empty response received from MPI, please try again.
6111	Empty response received from ACS, please try again.
6112	Transaction was aborted because 3-D authentication process is not completed.
6117	Time out occurred while waiting for ACS response.
6118	Error mandatory fields for 3D transaction, XID is empty!
6119	Error mandatory fields for 3D transaction, ECI is empty!
6120	Error mandatory fields for 3D transaction, CAVV is empty!
6121	Error mandatory fields for 3D transaction, AUTHSTATUS is empty!
6200	Sorry, the system encounters some problem while processing your tokenization request.
6201	Insufficient parameters: parameter 'PYMT_TOKEN' is empty.
6202	Sorry, the system encounters some problem while attempt to update tokenization status.
6300	Sorry, the requested transaction status is invalid to adjust transaction status.
6301	Sorry, the transaction cannot adjust to Authorised as the current transaction status is not Capture Failed / Capture Reconfirm.
6302	Sorry, the transaction cannot adjust to Authorised as the bank authorization code submitted does not match the transaction.
7000	No data found!
7001	Insufficient parameters: parameter ‘LANG’ is empty.
7002	Attachment size is bigger than the allowed size.
7003	Failed sending payment link email.
7004	Insufficient parameters: PAYMENTLINKID is empty.
7005	Sorry, the system is unable to locate the payment link transaction with the id specified
7006	The transaction is already being processed, duplicate submission is not allow
7007	The current payment link status is unavailable for process.
7008	The payment link transaction has been expired.
9992	Insufficient parameters: Please enter customer mobile device. (parameter 'MOBILE_DEVICE' is empty).
9993	Insufficient parameters: Please enter customer mobile screen width and height. (Parameter 'MOBILE_WIDTH' or 'MOBILE_HEIGHT' is empty).
9994	User browser does not support Javascript.
9995	Exit browser by customer.
9996	Sorry, invalid payment method for Capture/Void API, please check the parameters.
9997	Sorry, online query not supported by acquiring bank.
9998	Cancel payment by customer.
9999	Sorry, the system encounters some problem while processing your transaction. Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.