Faspay e-Payment Error Code Listing - CC

This reference displays various error codes that are sent from the system following Faspay with explanations.

err_code
Error Description

0

No error. Refers to bank error codes fields.

5500

Sorry, an error occurred while query e-Payment Server!

5501

Insufficient parameters: MERCHANTID is empty.

5502

Insufficient parameters: TRANSACTIONID is empty.

5503

Insufficient parameters: DESCRIPTION is empty.

5504

Insufficient parameters: TRANSACTIONTYPE is empty.

5505

Insufficient parameters: Please enter your credit card number. (parameter 'CARDNO' is empty).

5506

Insufficient parameters: Please enter your credit card type. (parameter 'CARDTYPE' is empty).

5507

Insufficient parameters: Please enter your name as appeared on credit card. (parameter 'CARDNAME' is empty).

5508

Insufficient parameters: Please enter your credit card expiry month. (parameter 'EXPIRYMONTH' is empty).

5509

Insufficient parameters: Please enter your credit card expiry year. (parameter 'EXPIRYYEAR' is empty).

5510

Insufficient parameters: NEWTRANSACTION is empty

5511

Insufficient parameters: MERCHANT_TRANID is empty.

5512

Insufficient parameters: SUBMIT_URL is empty.

5513

Sorry, an error occurred while processing your transaction.

5514

Invalid value for AMOUNT

5515

Invalid value for NEWTRANSACTION! Accepted Value :Yes=Y, No=N

5516

TRANSACTIONTYPE not supported

5517

Invalid value for TRANSACTIONTYPE! For a New Transaction (NEWTRANSACTION=Y), Accepted Value: SALES=1, AUTHORIZED=3

5518

Sorry, your card is invalid and we are unable to accept your card. Please try with another card.

5519

Sorry, your card has expired. Please use another card.

5520

Sorry, an error occurred while verifying your credit card. Please try again or use another card.

5521

Sorry, your card type is invalid. We only accept Visa or Master card. Accepted Value for parameter CARDTYPE: Visa = V, Master = M

5522

Credit card transaction type does not match value defined in the merchant id specified. Please try again.

5523

Card no length is invalid. Please try again or use another card.

5524

Sorry, the system is unable to locate the merchant id specified.

5525

Sorry, the system is unable to determine acquiring bank to process your transaction. Please try afainn or use another card.

5526

Sorry, an error occurred when loading payment adapter to process your transaction.

5527

Sorry, we are unable to proceed with your transaction as your profile has been blacklisted in our system.

5528

Sorry, your merchant settings do not allowed you to use CAPTURE API.

5529

Sorry, you do not have the permission to access this transaction.

5530

MERCHANT_TRANID submitted already exists. Duplicate submission is not allowed! Please use another value.

5531

The AMOUNT submitted do not matched with the AMOUNT previously submitted to the system.

5532

Error setting mandatory fields, please pass in either Merchant_TRANID or TRANSACTION_ID!

5533

Unable to locate transaction with the TRANSACTION_ID or MERCHANT_TRANID specified!

5534

Sorry, the shipping address (parameter 'SHIPPING_ADDRESS) entered is too long. The maximum length allowed is 255 characters.

5535

Sorry, the billing address (parameter 'BILLING_ADDRESS') entered is too long. The maximum length is 255 characters.

5536

Sorry, the e-mail entered (parameter 'CUSTEMAIL') entered is too long. The maximum length allowed is 100 characters.

5537

Sorry, the description (parameter 'DESCRIPTION') for this transaction is too long. The maximum length is 100 characters.

5538

Sorry, the name on credit card (parameter 'CARDNAME') is too long. Please shorten it. The maximum length allowed is 100 characters.

5540

Sorry, the merchant reference no (parameter 'MERCHANT_TRANID') is too long. The maximum length allowed is 100 characters.

5541

Insufficient parameters: Shopper E-mail Address (parameter 'CUSTEMAIL' ) is empty. Please provide your e-mail address.

5542

Insufficient parameters: Shopper IP address (parameter 'SHOPPER_IP') is empty.

5543

Sorry, the system cannot process your transaction as your merchant account has been suspended.

5544

Sorry, your merchant setting do not allow transaction request accepted from this IP.

5545

Sorry, the system cannot process your transaction as your merchant account settings are incorrect.

5546

Sorry, we are unable to confirm the status of your transaction as bank response is incorrect or empty.

5547

Sorry, the system is unable to get any response from bank. Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.

5548

Sorry, the system is unable to proceed with your request because of insert failure at database.

5549

Sorry, the system is unable to proceed with your request because the amount submitted does not match original amount.

5550

Sorry, your IP address is invalid.

5551

Sorry, the system is unable to connect to the bank. Please try again later.

5552

Sorry, the system is unable to get any response from bank (connection timeout). Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.

5553

Sorry, the transaction cannot be captured as the transaction status is not authorized.

5554

Sorry, the system cannot process your transaction as your merchant account has not been activated.

5555

Sorry, your merchant settings do not allowed you to use REFUND API.

5557

Sorry, your merchant settings do not allowed you to use VOID API.

5560

Sorry, you cannot refund the transaction as the transaction status is not capture/sales.

5562

Sorry, this transaction cannot be voided. Only transaction with status ‘P/A/C/S/RC’ can be voided.

5566

Insufficient parameters: Transaction signature (parameter ‘SIGNATURE’) is empty.

5567

Transaction signature (parameter ‘SIGNATURE’) submitted is invalid.

5568

Sorry, the system is unable to proceed with your request because the MERCHANT_TRANID submitted does not match original value.

5569

Sorry, the refund amount submitted is invalid. Refund amount must be positive and cannot be more than the original amount submitted.

5574

Sorry, this transaction cannot be processed as the amount exceeded the maximum amount allowed or lower than the minimum amount allowed.

5575

Insufficient parameters: CURRENCYCODE is empty.

5576

Currency setting is not configured.

5577

PAYMENT_MODE is empty or invalid.

5578

No payment mode is configured. Unable to proceed.

5579

Sorry, please enter a shorter value for your customer name (parameter ‘CUSTNAME’). The maximum length allowed is 120 characters.

5582

Insufficient parameters: Please enter your credit card cvc/cvv number. (parameter ‘CARDCVC’ is empty).

5583

Sorry, your card cvc/cvv value is invalid. Please ensure you have the value entered correctly.

5584

Sorry, your card expiry month value is invalid. Please ensure you have the value entered correctly.

5585

Sorry, your card expiry year value is invalid. Please ensure you have the value entered correctly.

5588

Unable to locate transaction with the TRANSACTION_ID specified!

5590

Sorry, we are unable to proceed with your transaction as it has been blocked in our system based on criteria of issuing country, ip and currency.

5594

Sorry your transaction has been blocked, the credit card number not accepted based on the filter code due to card range not being set properly. please try again with card number within your filter code allowed credit card bin number range

5595

Sorry your transaction has been blocked, the credit card number not accepted based on the filter code due to card range not being set properly. please try again

5596

Phone length exceed the limit, maximum length is 20

5597

Abandon transaction by customer.

5598

Sorry, your request cannot be processed due to the specified payment criteria was invalid or not found !

5599

Installment plan not found. Merchant does support this installment plan.

5600

Mismatch number of Payment Indicator and Payment Criteria.

5601

Invalid delimiter for Payment Indicator & Payment Criteria. Use ';' only.

5602

For 3rd party booking, indicate 'yes'. Otherwise indicate 'no'.

5603

Invalid payment indicator.

5604

Insufficient parameters: Please enter card issuing bank. (parameter 'CARD_ISSUER_BANK' is empty)

5605

Sorry, the card issuing bank (parameter 'CARD_ISSUER_BANK') entered is too long. The maximum length allowed is 200 characters.

5606

Insufficient parameters: Please enter card holder's identity reference type. (parameter 'CARD_IDENTITY_REF_TYPE' is empty).

5607

Invalid card holder's identity reference type (parameter 'CARD_IDENTITY_REF_TYPE').

5608

Insufficient parameters: Please enter card holder's identity reference. (parameter 'CARD_IDENTITY_REF' is empty).

5609

Sorry, the card holder's identity reference (parameter 'CARD_IDENTITY_REF') entered is too long. The maximum length allowed is 20 characters.

5610

Insufficient parameters: Please enter card holder's phone number. (parameter 'CARD_PHONE' is empty).

5611

Sorry, the card holder's phone number (parameter 'CARD_PHONE') entered is too long. The maximum length allowed is 25 characters.

5612

Insufficient parameters: Please enter card holder's email address. (parameter 'CARD_EMAIL' is empty).

5613

Sorry, the card holder's email address (parameter 'CARD_EMAIL') entered is too long. The maximum length allowed is 100 characters.

5614

Invalid card holder's email address (parameter 'CARD_EMAIL').

5615

Insufficient parameters: Please enter customer name. (parameter 'CUSTNAME' is empty).

5616

Sorry, we are unable to proceed your transaction as the E-Wallet response is incorrect.

5617

Sorry, the system is unable to connect to the E-Wallet. Please try again later.

5618

Sorry, the system is unable to get any response from E-Wallet. Please check in Faspay E-Wallet and confirm the status of your purchase and inform your merchant of the status.

5619

Sorry, the system encounters some problem while processing your transaction. Please check in Faspay E-Wallet to confirm the status of your purchase and inform your merchant of the status.

5620

Invalid currency code.

5621

Fail to perform Void with Bank. Please check with bank for further details.

5622

Insufficient parameters: RETURN_URL is empty.

5623

Sorry, your merchant settings do not allowed you to use ADJUST STATUS API.

5624

Invalid Bank Authorized ID.

5625

Unable to do refund transaction anymore because the transaction amount have fully refund.

5626

Unable to do Void because this transaction have done Refund Transaction

5627

Fail to perform Refund with Bank. Please check with bank for further details.

5628

Sorry, your acquirer settings do not support refund transaction or the refund url is empty.

5629

Fail to perform transaction with bank. There are some missing required field(s).

5630

Fail to perform transaction with bank. There are some invalid required field(s).

5631

Bank failed to do Sales/Auth transaction. Please check your transaction settings with bank.

5632

Fail to redirect receipt page. The response type is invalid, the expected response type is ‘OUT_PRINT’.

5633

Insufficient parameters: The merchant main page url in parameter ‘MREF7’ is empty.

5634

Time out occurred while in Payment Window process.

6000

Sorry, there was error occurred when performing fraud analysis.

6001

Error setting mandatory fields for 3D transaction, MPI_CODE is empty!

6002

Invalid value for TRANSACTION ID

6100

Error setting mandatory fields for 3D transaction, MPI_CODE is empty!

6102

Received MPI MD does not match for transaction id.

6103

Unable to retrieve MPI MD.

6104

There was an error occurred during 3D authentication with MPI. Please check logs for details.

6105

Invalid message or response received from MPI. Please try again.

6106

Error occurred when trying to display ACS Form in web browser for 3D authentication. Please try again.

6107

Error occurred when trying to display ACS Form in web browser for 3D authentication. Please try again.

6108

MPI result fails. Reject transaction base on setting.

6109

Unable to locate back transaction to update system after 3-D authentication process. Please try again.

6110

Empty response received from MPI, please try again.

6111

Empty response received from ACS, please try again.

6112

Transaction was aborted because 3-D authentication process is not completed.

6117

Time out occurred while waiting for ACS response.

6118

Error mandatory fields for 3D transaction, XID is empty!

6119

Error mandatory fields for 3D transaction, ECI is empty!

6120

Error mandatory fields for 3D transaction, CAVV is empty!

6121

Error mandatory fields for 3D transaction, AUTHSTATUS is empty!

6200

Sorry, the system encounters some problem while processing your tokenization request.

6201

Insufficient parameters: parameter 'PYMT_TOKEN' is empty.

6202

Sorry, the system encounters some problem while attempt to update tokenization status.

6300

Sorry, the requested transaction status is invalid to adjust transaction status.

6301

Sorry, the transaction cannot adjust to Authorised as the current transaction status is not Capture Failed / Capture Reconfirm.

6302

Sorry, the transaction cannot adjust to Authorised as the bank authorization code submitted does not match the transaction.

7000

No data found!

7001

Insufficient parameters: parameter ‘LANG’ is empty.

7002

Attachment size is bigger than the allowed size.

7003

Failed sending payment link email.

7004

Insufficient parameters: PAYMENTLINKID is empty.

7005

Sorry, the system is unable to locate the payment link transaction with the id specified

7006

The transaction is already being processed, duplicate submission is not allow

7007

The current payment link status is unavailable for process.

7008

The payment link transaction has been expired.

9992

Insufficient parameters: Please enter customer mobile device. (parameter 'MOBILE_DEVICE' is empty).

9993

Insufficient parameters: Please enter customer mobile screen width and height. (Parameter 'MOBILE_WIDTH' or 'MOBILE_HEIGHT' is empty).

9994

User browser does not support Javascript.

9995

Exit browser by customer.

9996

Sorry, invalid payment method for Capture/Void API, please check the parameters.

9997

Sorry, online query not supported by acquiring bank.

9998

Cancel payment by customer.

9999

Sorry, the system encounters some problem while processing your transaction. Please check with your issuer bank to confirm the status of your purchase and inform your merchant of the status.

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