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Paycheck

Introduction

Paycheck is a feature from SendMe that will help you to do a disbursement to your customer that you do not know their account details. Generally, as a merchant, you must contact your customer to get their account details and send funds to them manually.
However, with Paycheck, you only need to create a link from Faspay’s dashboard to send it to your customer and then they can fill in their account details by themselves and claim the fund within the Paycheck.

Paycheck GuideLines

Creating a Paycheck is pretty easy. Merchant needs to do the following:
  • Login to Faspay Dashboard, input username and password, and also input captcha for success login.
Login Faspay Merchant Page
  • Open menu Disbursement on the main navigation, and then click Paycheck
Dashboard
  • On the paycheck page, this section is used by merchant for creating the Paycheck, merchant needs to fill some fields that are required to create a link for Paycheck, after that click Create
Paycheck page
Use the following information as a guide to fill the form:
Field
Description
Source of fund
Source of fund that you want to use for this Paycheck.
Amount
The total amount that you want to send.
Description
A description that you want to tell to your customer the purpose of this Paycheck.
Recipient Email Address
Email address of the recipient, Paycheck link will be sent to the inputted email along with a PIN.
Expiration date
Date to determine when the link is going to be expired. If the date isn't selected, the link is going to be expired in 24 hours automatically.
  • After clicking Create button, a Paycheck Confirmation will pop up, if the data field is correct then click Confirm.
Paycheck Confirmation
  • After confirming, an email will be sent to the recipient. It contains the link to Paycheck, instructions, and a PIN that needs to be inputted to claim the Paycheck. Click the Claim Paycheck button to be redirected to the Paycheck page.
Paycheck email Message
Claiming Paycheck
The Recipient should have received the email of the Paycheck that contains:
  • Amount
  • Merchant's Name
  • Expired date
  • PIN
  • Description
  • Claim Paycheck button
  • After clicking the button, recipient should be shown a form transfer of the Paycheck.
Paycheck Form - Recipient
Recipient can check the Amount and Expired date of the Paycheck on screen. There is also a button to switch languages between EN for English and ID for Bahasa. After recipient has filled out the form correctly, click Transfer
Use the following information as a guide to fill the form:
Field
Description
Select Transfer Type
Select the destination of the fund to receive.
Recipient Account Name
Full name based on recipient's account.
Recipient Account
Account Number.
Recipient Bank Code
Code of the bank.
PIN
Security code that has been given in the email.
  • Then a transfer confirmation pop-up will appear, make sure the data that has been filled in is correct, and then click Confirm.
Transfer Confirmation
  • If the recipient has confirmed that inputted data are correct, recipient will receive a message on the screen that transaction is in the process and recipient should check the email within 10 minutes.
Message of Transaction is on process
  • Recipient should check their email after have got a message on the screen. If the transaction is success, recipient will get an email message that their transaction is success and already got the fund from the Paycheck.
Success Email Message

Paycheck Status

Paycheck has a few statuses that can help you to acknowledge which Paycheck has been sent, claimed/successful, or failed. Merchant can check Paycheck's status in Disbursement – Transaction History menu. Here is some information on the status:
Field
Description
Pending
A paycheck link has been made and sent to recipient's email. At this point, recipient hasn't claimed the Paycheck yet.
On Process
Paycheck's status is pending, this is caused by an issue from bank so you have to wait until it is success.
Success
Fund has been successfully claimed
Failed
Paycheck failed. This can be caused by wrong PIN input, expired links, or issues from the bank.