Paycheck

Introduction

Paycheck is a feature from SendMe that will help you to do a disbursement to your customer that you do not know their account details. Generally, as a merchant, you must contact your customer to get their account details and send funds to them manually.

However, with Paycheck, you only need to create a link from Faspay’s dashboard to send it to your customer and then they can fill in their account details by themselves and claim the fund within the Paycheck.

Paycheck GuideLines

Creating a Paycheck is pretty easy. Merchant needs to do the following:

  • Login to Faspay Dashboard, input username and password, and also input captcha for success login.

  • Open menu Disbursement on the main navigation, and then click Paycheck

  • Then it will show Paycheck Page.

  • Paycheck page, is used for merchant to create the Paycheck, merchant needs to fill the fields that are required such as Source of fund, Amount, Description, Recipient Email Address, next to create a link for Paycheck click Create

Use the following information as a guide to fill the form:

Field

Description

Source of fund

Source of fund that you want to use for this Paycheck.

Amount

The total amount that you want to send.

Description

A description that you want to tell to your customer the purpose of this Paycheck.

Recipient Email Address

Email address of the recipient, Paycheck link will be sent to the inputted email along with a PIN.

Expiration date

Date to determine when the link is going to be expired. If the date isn't selected, the link is going to be expired in 24 hours automatically.

  • After clicking Create button, a Paycheck Confirmation will pop up, if the data field is correct then click Confirm.

  • Will appear Success Notification, click Ok.

  • After confirming, an email will be sent to the recipient. It contains the link to Paycheck, instructions, and a PIN that needs to be inputted to claim the Paycheck. Click the Claim Paycheck button to be redirected to the Paycheck page.

Claiming Paycheck

The Recipient should have received the email of the Paycheck that contains:

  • Amount

  • Merchant's Name

  • Expired date

  • PIN

  • Description

  • Claim Paycheck button

  • After clicking the button, recipient should be shown a form transfer of the Paycheck.

Recipient can check the Amount and Expired date of the Paycheck on screen. There is also a button to switch languages between EN for English and ID for Bahasa. After recipient has filled out the form correctly, click Transfer

Use the following information as a guide to fill the form:

Field

Description

Select Transfer Type

Select the destination of the fund to receive.

Recipient Account Name

Full name based on recipient's account.

Recipient Account

Account Number.

Recipient Bank Code

Code of the bank.

PIN

Security code that has been given in the email.

  • After finish fill the Paycheck form, then a transfer confirmation pop-up will appear, make sure the data that has been filled in is correct, and then click Confirm.

  • Will appear success notification that the paycheck is on process, click OK.

  • If the recipient has confirmed that inputted data are correct, recipient will receive a message on the screen that transaction is in the process and recipient should check the email within 10 minutes.

  • Then will appear that the paycheck is successfully claim.

  • Recipient should check their email after have got a message on the screen. If the transaction is success, recipient will get an email message that their transaction is success and already got the fund from the Paycheck.

Paycheck Status

Paycheck has a few statuses that can help you to acknowledge which Paycheck has been sent, claimed/successful, or failed. Merchant can check Paycheck's status in Disbursement – Transaction History menu. Here is some information on the status:

FieldDescription

Pending

A paycheck link has been made and sent to recipient's email. At this point, recipient hasn't claimed the Paycheck yet.

On Process

Paycheck's status is pending, this is caused by an issue from bank so you have to wait until it is success.

Success

Fund has been successfully claimed

Failed

Paycheck failed. This can be caused by wrong PIN input, expired links, or issues from the bank.

Last updated