Paycheck
Introduction
Paycheck is a feature from SendMe that will help you disburse your customer that you do not know their account details. Generally, as a merchant, you must contact your customers to get their account details and send funds to them manually.
However, with Paycheck, you only need to create a link from Faspay’s dashboard to send it to your customer and then they can fill in their account details by themselves and claim the funds within the Paycheck.
Paycheck Guidelines
Creating a Paycheck is pretty easy. Merchant needs to do the following:
Login to Faspay Dashboard, input username, and password, and input the captcha for successful login.
Open menu Disbursement on the main navigation, and then click Paycheck.
Then it will show the Paycheck Page.
The paycheck page is used for a merchant to create the Paycheck, the merchant needs to fill in the fields that are required such as Source of fund, Amount, Description, and Recipient Email Address, to create a link for the Paycheck click Create
Use the following information as a guide to fill out the form:
| Field | Description |
|---|---|
Source of fund | Source of fund that you want to use for this Paycheck. |
Amount | The total amount that you want to send. |
Description | A description that you want to tell to your customer the purpose of this Paycheck. |
Recipient Email Address | Email address of the recipient, Paycheck link will be sent to the inputted email along with a PIN. |
Expiration date | Date to determine when the link is going to be expired. If the date isn't selected, the link is going to be expired in 24 hours automatically. |
After clicking the Create button, a Paycheck Confirmation will pop up, if the data field is correct then click Confirm.
Will appear Success Notification, click OK.
After confirming, an email will be sent to the recipient. It contains the link to Paycheck, instructions, and a PIN that needs to be inputted to claim the Paycheck. Click the Claim Paycheck button to be redirected to the Paycheck page.
Claiming Paycheck
The Recipient should have received the email of the Paycheck that contains:
Amount
Merchant's Name
Expired date
PIN
Description
Claim Paycheck button
After clicking the button, the recipient should be shown a form transfer of the Paycheck.
The recipient can check the Amount and Expired date of the Paycheck on the screen. There is also a button to switch languages between EN for English and ID for Bahasa. After the recipient has filled out the form correctly, click Transfer
Use the following information as a guide to fill out the form:
| Field | Description |
|---|---|
Select Transfer Type | Select the destination of the fund to receive. |
Recipient Account Name | Full name based on recipient's account. |
Recipient Account | Account Number. |
Recipient Bank Code | Code of the bank. |
PIN | Security code that has been given in the email. |
After finishing filling out the Paycheck form, a transfer confirmation pop-up will appear, make sure the data that has been filled in is correct, and then click Confirm.
There will appear a success notification that the paycheck is on process, click OK.
If the recipient has confirmed that the inputted data are correct, the recipient will receive a message on the screen that the transaction is in the process and the recipient should check the email within 10 minutes.
Then will appear that the paycheck is successfully claimed.
Recipient should check their email after have got a message on the screen. If the transaction succeeds, the recipient will get an email that their transaction is successful and already got the fund from the Paycheck.
Paycheck Status
Paycheck has a few statuses that can help you to acknowledge which Paycheck has been sent, claimed/successful, or failed. Merchants can check the Paycheck's status in the Disbursement – Transaction History menu. Here is some information on the status:
| Field | Description |
|---|---|
Pending | A paycheck link has been made and sent to recipient's email. At this point, recipient hasn't claimed the Paycheck yet. |
On Process | Paycheck's status is pending, this is caused by an issue from bank so you have to wait until it is success. |
Success | Fund has been successfully claimed |
Failed | Paycheck failed. This can be caused by wrong PIN input, expired links, or issues from the bank. |
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